Shipping & Returns

Thank you for your order... you Lid Legend!

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Shipping Rates and Estimates

We offer flat rate shipping to the United States, Canada and Mexico.

Shipping option	Estimated delivery time	Price	Free Shipping
United States	3 to 7 business days	$5 USD	Orders over $40
Canada	5 to 10 business days	$20 CAD	Orders over $60
Mexico	6 to 12 business days	$400 MXN	Orders over $750

 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Mr. Lid is not responsible for these charges if they are applied and are your responsibility as the customer.

Local delivery

We currently don't offer local delivery services.

In-store pickup

We currently don't offer in-store pickup.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within X days of receiving your shipping confirmation email, please contact us at customerservice@mrlid.com with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs.

In the event that your order arrives damaged, please email us as soon as possible at customerservice@mrlid.com with your order number and a photo of the item’s condition. We will address these concerns via email and phone, please do not send back damaged product to us.